How can we support your practice today?
Access clinical specialists, billing experts, and technical support dedicated to veterinary excellence.
Clinical Support
For medical software workflows, patient records, and diagnostics integration.
Sales & Billing
Questions regarding Sales, subscription, invoices, or payment methods.
General Inquiry
Feedback, partnership opportunities, or general platform questions.
Send us a message
We typically respond within 2 business hours during operating periods.
schedule Support Hours
* Emergency critical support is available 24/7 for Enterprise partners.
Frequently Asked Questions
Quick answers to common inquiries from our veterinary partners.
How do I reset my clinical portal password?
Navigate to the login screen and select 'Forgot Password'. For security, MFA verification will be required.
Can I export patient history for referrals?
Yes, the Patient Record module includes a 'Secure Export' feature compatible with major diagnostic standards.
Is my clinical data HIPAA compliant?
Absolutely. VetaSync uses enterprise-grade encryption and complies with all veterinary data protection regulations.
How do I add a new practitioner to my clinic?
Clinic administrators can manage staff roles under Settings > User Management > Invite Member.